2020 Ram Promaster City recalls and problems

The 2020 Ram Promaster City has 2 safety recalls and 1 owner complaint filed with NHTSA. Recall repairs are free at any Ram dealer.

Recalls
2
Complaints
1
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2020 Ram Promaster City vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Ram Promaster City recalls

Recall 21V-728: Exterior Lighting

Reported Sep 21, 2021 · 23,853 vehicles affected · Chrysler (FCA US, LLC)

Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Recall 21V-147: Service Brakes, Hydraulic

Reported Mar 9, 2021 · 4 vehicles affected · Chrysler (FCA US, LLC)

Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.

Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.

Fix: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

2020 Ram Promaster City problems reported by owners

Problem areaReports
Structure1

Typical mileage at the time of the problem: 10,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Ram Promaster City complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Structure · at 10,000 miles · reported Jun 15, 2022
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified. The failure mileage was 10,000.

Other Ram Promaster City years

Compare all Ram Promaster City years · All Ram models

Frequently asked questions

Does the 2020 Ram Promaster City have any recalls?

Yes — NHTSA lists 2 recalls for the 2020 Ram Promaster City: 21V-728 (exterior lighting), 21V-147 (service brakes, hydraulic). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Ram Promaster City?

Owners report structure problems most often (1 reports). The typical mileage when problems were reported is about 10,000 miles.

Are Ram recall repairs free?

Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.