2019 Ram Promaster City recalls and problems

The 2019 Ram Promaster City has 1 safety recall and 5 owner complaints filed with NHTSA. Recall repairs are free at any Ram dealer.

Recalls

Complaints

Crashes / fires

1 / 0

Injuries / deaths

2 / 0

Recalls may cover only some 2019 Ram Promaster City vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2019 Ram Promaster City recalls

Recall 21V-728: Exterior Lighting

Reported Sep 21, 2021 · 23,853 vehicles affected · Chrysler (FCA US, LLC)

Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

2019 Ram Promaster City problems reported by owners

Problem area	Reports
Electrical System	2
Air Bags	1
Steering	1
Structure	1

Most reported parts

Electrical System › Instrument Cluster/Panel — 1

Typical mileage at the time of the problem: 3,500 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2019 Ram Promaster City complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Structure · at 20,000 miles · reported Jun 15, 2022

The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 20,000.

Steering · at 3,500 miles · reported Apr 26, 2021

I was descending a steep hill making a left turn first time it happened and I heard a noise and I felt chattering in the steering wheel. Second and third occurred on flat ground making 90 degree turn all three incidents happened on city streets.

Air Bags · at 2,900 miles · reported Dec 22, 2019

I was in a 40 to 50 MPH collision on I-880 frw in milpitas, california. Full front impacted/ failure to deploy. Rain , rush hour , traffic , accident, my fault, I changed lane to avoid one accident and smacked into far right slow lane into back of a car. My dodge, promaster-2019 failed to deploy. I took the steering wheel in the teeth , broke both my hands. Attention!!! 2019's are not yet on recall list. Please respond xxxx accident (December 4, 2019) I can only testify to my own direct experience with VIN/ xxxx. Commercial van 'parts of this document have been redacted to protect personally…

Other Ram Promaster City years

2021 202020192018 2017 2016 2015

Compare all Ram Promaster City years · All Ram models

Frequently asked questions

Does the 2019 Ram Promaster City have any recalls?

Yes — NHTSA lists 1 recall for the 2019 Ram Promaster City: 21V-728 (exterior lighting). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2019 Ram Promaster City?

Owners report electrical system problems most often (2 reports), followed by air bags (1). The typical mileage when problems were reported is about 3,500 miles.

Are Ram recall repairs free?

Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.