2018 Ram Promaster City recalls and problems

The 2018 Ram Promaster City has 2 safety recalls and 16 owner complaints filed with NHTSA. Recall repairs are free at any Ram dealer.

Recalls

Complaints

Crashes / fires

0 / 1

Injuries / deaths

0 / 0

Recalls may cover only some 2018 Ram Promaster City vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2018 Ram Promaster City recalls

Recall 18V-149: Steering

Reported Mar 6, 2018 · 225 vehicles affected · Chrysler (FCA US LLC)

Problem: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.

Risk: A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.

Recall 18V-129: Equipment

Reported Feb 22, 2018 · 3,460 vehicles affected · Chrysler (FCA US LLC)

Problem: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.

2018 Ram Promaster City problems reported by owners

Problem area	Reports
Engine	7
Electrical System	3
Exterior Lighting	2
Power Train	2
Service Brakes	1
Steering	1
Fuel/Propulsion System	1
Seat Belts	1
Engine and Engine Cooling	1

Typical mileage at the time of the problem: 40,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2018 Ram Promaster City complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · at 69,900 miles · reported May 7, 2025

The contact owns a 2018 Ram Promaster. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the engine seized, and the steering wheel seized. The vehicle was started, and the vehicle was driven to the residence. The failure occurred intermittently; however, the failure became a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was…

Engine · reported Mar 8, 2025

My vehicle has shut off on several occasions while driving. No oil or engine light appeared on, but my oil was very low. No ill or negative indicators came up whatsoever. The vehicle stopped in places which I was not able to stay or park at. Some people were honking because my vehicle was blocking traffic. I believe the first time I encountered the problem was around 106,000miles. The problem has continued up to now at 120,00miles. Dealerships and myself have added oil but the problem continues with no indicators communicating an issue, though there clearly is one.

Engine · at 139,405 miles · reported Jul 3, 2024

The contact owns a 2018 Ram Promaster City. The contact stated that while driving at an undisclosed speed, the check engine warning light and the throttle control system warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was unsure of the diagnostic results; however, the contact was informed that the vehicle would be repaired under an unstated recall. The dealer performed an unstated test on the vehicle and then informed the contact that the vehicle could not be repaired because the vehicle was no longer under recall. The vehicle was not repaired. The…

Engine and Engine Cooling · at 50,000 miles · reported Apr 17, 2024

The contact owns a 2018 Ram Promaster City. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was hot. The contact added coolant to the engine; however, the coolant was gone in less than two weeks. The contact then stated that while driving at various speeds, an abnormal knocking noise was coming from the engine. The contact stated that the vehicle stalled without warning. The vehicle was taken to a dealer and the contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The…

Seat Belts · reported Sep 20, 2023

The front passenger seat belt would not pull out to secure passengers. I took the vehicle to an independent service center to see about fixing the problem. They were unable to fix the device. I was traveling and could not get to my home dealer until I returned. I was unable to take any passengers in my vehicle for safety reasons without a functioning seatbelt. I ordered a replacement seat belt assembly from the dealer and had to wait 4 weeks before the part came in. The dealer was able to replace the old assembly with the new one.

Other Ram Promaster City years

2021 2020 201920182017 2016 2015

Compare all Ram Promaster City years · All Ram models

Frequently asked questions

Does the 2018 Ram Promaster City have any recalls?

Yes — NHTSA lists 2 recalls for the 2018 Ram Promaster City: 18V-149 (steering), 18V-129 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2018 Ram Promaster City?

Owners report engine problems most often (7 reports), followed by electrical system (3). The typical mileage when problems were reported is about 40,000 miles.

Are Ram recall repairs free?

Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.