2016 Ram Promaster City recalls and problems

The 2016 Ram Promaster City has 3 safety recalls and 25 owner complaints filed with NHTSA. Recall repairs are free at any Ram dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2016 Ram Promaster City vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2016 Ram Promaster City recalls

Recall 17V-824: Equipment

Reported Dec 21, 2017 · 61,791 vehicles affected · Chrysler (FCA US LLC)

Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall 17V-601: Equipment

Reported Sep 26, 2017 · 11,288 vehicles affected · Chrysler (FCA US LLC)

Problem: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Recall 16V-253: Electrical System, Exterior Lighting

Reported Apr 28, 2016 · 6,422 vehicles affected · Chrysler (FCA US LLC)

Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Risk: Trailer brake lights that are inoperative can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

2016 Ram Promaster City problems reported by owners

Problem area	Reports
Electrical System	9
Power Train	7
Engine	7
Unknown or Other	3
Electronic Stability Control (ESC)	2
Vehicle Speed Control	2
Exterior Lighting	2
Structure	1
Seat Belts	1
Wheels	1
Engine and Engine Cooling	1

Most reported parts

Electrical System › Instrument Cluster/Panel — 1
Structure › Body — 1
Exterior Lighting › Turn Signal — 1

Typical mileage at the time of the problem: 37,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2016 Ram Promaster City complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · at 53,000 miles · reported Jun 10, 2024

The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was…

Engine · reported Apr 13, 2024

Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months

Exterior Lighting · at 68,000 miles · reported Jan 31, 2024

The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 68,000.

Engine and Engine Cooling · reported Dec 23, 2022

The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Electrical System · at 85,000 miles · reported Jan 11, 2022

The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown) who reset the computer system and the failure was remedied. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 85,000.

Other Ram Promaster City years

2021 2020 2019 2018 201720162015

Compare all Ram Promaster City years · All Ram models

Frequently asked questions

Does the 2016 Ram Promaster City have any recalls?

Yes — NHTSA lists 3 recalls for the 2016 Ram Promaster City: 17V-824 (equipment), 17V-601 (equipment), 16V-253 (electrical system, exterior lighting). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2016 Ram Promaster City?

Owners report electrical system problems most often (9 reports), followed by power train (7). The typical mileage when problems were reported is about 37,000 miles.

Are Ram recall repairs free?

Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.