2017 Ram Promaster City recalls and problems

The 2017 Ram Promaster City has 3 safety recalls and 19 owner complaints filed with NHTSA. Recall repairs are free at any Ram dealer.

Recalls

Complaints

Crashes / fires

0 / 1

Injuries / deaths

0 / 0

Recalls may cover only some 2017 Ram Promaster City vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2017 Ram Promaster City recalls

Recall 17V-824: Equipment

Reported Dec 21, 2017 · 61,791 vehicles affected · Chrysler (FCA US LLC)

Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall 17V-601: Equipment

Reported Sep 26, 2017 · 11,288 vehicles affected · Chrysler (FCA US LLC)

Problem: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Recall 16V-953: Air Bags

Reported Dec 28, 2016 · 1 vehicles affected · Chrysler (FCA US LLC)

Problem: Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.

Risk: If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.

Fix: Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.

2017 Ram Promaster City problems reported by owners

Problem area	Reports
Engine	8
Unknown or Other	5
Electrical System	4
Visibility/Wiper	3
Exterior Lighting	2
Structure	1
Lane Departure	1
Fuel System, Gasoline	1

Most reported parts

Structure › Body — 1
Lane Departure › Blind Spot Detection — 1

Typical mileage at the time of the problem: 15,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2017 Ram Promaster City complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine · reported Dec 8, 2025

Vehicle is failing oil consumption test at 97,571 miles. They are saying itâs burning excessive oil due to failed piston which ran had an open recall for . Iâd like my vehicle to be considered for oil consumption test and possible motor replacement.

Engine · at 180,000 miles · reported Jun 20, 2025

The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified mechanic, performed an oil change and became aware that the engine was extremely low on engine oil. The vehicle was taken to the dealer and confirmed that the oil level was extremely. The dealer performed an oil consumption test. The test showed that the vehicle was two full quarts of oil low. The contact was informed that the engine block was damaged and…

Engine · at 100,000 miles · reported Feb 28, 2025

The contact owns a 2017 Ram Pro Master City. The contact stated that while the vehicle was stopped, the engine vibrated abnormally and there was a fuel-burning odor on the interior and exterior of the vehicle. The contact stated that while attempting to accelerate, the vehicle briefly lost motive power before the vehicle returned to normal functionality. The "General Warning Lightâ was illuminated. The failure became a regular occurrence, and the oil level was abnormally low. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware…

Engine · reported Feb 26, 2025

Oil consumption issue with the engine: there was an extended warranty on the engine but it apparently expired July of last year. I bought the vehicle in April, but the warranty did not show up under any recalls or Carfax report. I discovered the oil consumption problem at the end of July and have been getting the runaround from several dealerships. Finally made some headway today by starting the oil consumption test, but they called me an hour or so after the appointment to tell me Stalantis had JUST changed their policy, effective TODAY, that they would no longer honor goodwill warranties in…

Fuel System, Gasoline · at 57,930 miles · reported Aug 6, 2024

The contact owns a 2017 Ram Promaster City. The contact stated that after refueling the vehicle, the engine shut off or idle roughly immediately after starting with the low oil warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,930.

Other Ram Promaster City years

2021 2020 2019 201820172016 2015

Compare all Ram Promaster City years · All Ram models

Frequently asked questions

Does the 2017 Ram Promaster City have any recalls?

Yes — NHTSA lists 3 recalls for the 2017 Ram Promaster City: 17V-824 (equipment), 17V-601 (equipment), 16V-953 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2017 Ram Promaster City?

Owners report engine problems most often (8 reports), followed by unknown or other (5). The typical mileage when problems were reported is about 15,000 miles.

Are Ram recall repairs free?

Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.