2015 Ram Promaster City recalls and problems

The 2015 Ram Promaster City has 3 safety recalls and 27 owner complaints filed with NHTSA. Recall repairs are free at any Ram dealer.

Recalls
3
Complaints
27
Crashes / fires
1 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2015 Ram Promaster City vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2015 Ram Promaster City recalls

Recall 17V-824: Equipment

Reported Dec 21, 2017 · 61,791 vehicles affected · Chrysler (FCA US LLC)

Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall 17V-601: Equipment

Reported Sep 26, 2017 · 11,288 vehicles affected · Chrysler (FCA US LLC)

Problem: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Recall 16V-253: Electrical System, Exterior Lighting

Reported Apr 28, 2016 · 6,422 vehicles affected · Chrysler (FCA US LLC)

Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Risk: Trailer brake lights that are inoperative can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

2015 Ram Promaster City problems reported by owners

Problem areaReports
Power Train15
Electrical System11
Engine10
Fuel/Propulsion System1
Steering1
Vehicle Speed Control1
Electronic Stability Control (ESC)1
Unknown or Other1
Exterior Lighting1
Suspension1

Most reported parts

  • Electrical System › 12v/24v/48v Battery — 1
  • Power Train › Automatic Transmission › Control Module (Tcm/Pcm/Tecm) — 1

Typical mileage at the time of the problem: 37,800 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2015 Ram Promaster City complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · at 100,000 miles · reported Jan 2, 2025
The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experienced harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM under NHTSA Campaign Number: 16V529000 (POWER TRAIN); but the failure persisted. The contact stated that eventually,y the vehicle failed to start. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.
Engine · reported Apr 30, 2022
Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by dealer. This is a on and off issue which is a dangerous safety hazard for driver and other vehicles.
Electrical System · reported Oct 11, 2021
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode
Power Train · at 35,000 miles · reported Sep 2, 2021
The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted to depress the accelerator pedal however, the vehicle failed to respond. The contact pulled over to the side of the roadway and waited for several minutes before restarting the vehicle. The vehicle restarted and the contact attempted to drive back to the residence however, the failure persisted. The…
Power Train · at 125,000 miles · reported Jul 27, 2021
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and transmission warning lights were illuminated. The local dealer was contacted and informed the contact that the transmission needed to be flushed. The vehicle was not diagnosed nor repaired. The contact stated that the failure was like NHTSA campaign number: 16V529000 (Power Train)…

Other Ram Promaster City years

Compare all Ram Promaster City years · All Ram models

Frequently asked questions

Does the 2015 Ram Promaster City have any recalls?

Yes — NHTSA lists 3 recalls for the 2015 Ram Promaster City: 17V-824 (equipment), 17V-601 (equipment), 16V-253 (electrical system, exterior lighting). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2015 Ram Promaster City?

Owners report power train problems most often (15 reports), followed by electrical system (11). The typical mileage when problems were reported is about 37,800 miles.

Are Ram recall repairs free?

Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.