2023 Mercedes-Benz Sprinter 3500 recalls and problems
The 2023 Mercedes-Benz Sprinter 3500 has 6 safety recalls and 17 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2023 Mercedes-Benz Sprinter 3500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2023 Mercedes-Benz Sprinter 3500 recalls
Recall 24V-517: Suspension
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Recall 24V-225: Electrical System
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Risk: An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
Fix: Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Recall 24V-166: Electrical System
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Risk: A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Fix: Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
Recall 23V-876: Structure
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk: A detached partition wall can increase the risk of injury.
Fix: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Recall 23V-849: Suspension
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Risk: A loss of steering control can increase the risk of a crash.
Fix: Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Recall 23V-806: Structure
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Fix: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
2023 Mercedes-Benz Sprinter 3500 problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Forward Collision Avoidance | 4 | |
| Electrical System | 3 | |
| Power Train | 3 | |
| Equipment | 2 | |
| Vehicle Speed Control | 2 | |
| Unknown or Other | 2 | |
| Steering | 2 | |
| Suspension | 1 | |
| Structure | 1 | |
| Lane Departure | 1 | |
| Service Brakes | 1 | |
| Fuel System, Diesel | 1 |
Most reported parts
- Equipment › Electrical › Infotainment › Video (Touch)screen/Monitor/Unit — 2
- Forward Collision Avoidance › Adaptive Cruise Control — 2
- Forward Collision Avoidance › Automatic Emergency Braking — 2
- Structure › Body — 1
- Lane Departure › Blind Spot Detection — 1
- Fuel System, Other › Fuel Filter — 1
- Power Train › Axle Assembly — 1
Typical mileage at the time of the problem: 33,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2023 Mercedes-Benz Sprinter 3500 complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mercedes-Benz Sprinter 3500 years
Compare all Mercedes-Benz Sprinter 3500 years · All Mercedes-Benz models
Frequently asked questions
Does the 2023 Mercedes-Benz Sprinter 3500 have any recalls?
Yes — NHTSA lists 6 recalls for the 2023 Mercedes-Benz Sprinter 3500: 24V-517 (suspension), 24V-225 (electrical system), 24V-166 (electrical system), 23V-876 (structure), 23V-849 (suspension) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2023 Mercedes-Benz Sprinter 3500?
Owners report forward collision avoidance problems most often (4 reports), followed by electrical system (3). The typical mileage when problems were reported is about 33,000 miles.
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.