Recall 23V-806: 2021 Freightliner Sprinter 1500, 2021 Freightliner Sprinter 2500 and 6 more
Daimler Vans USA, LLC recall for structure, reported to NHTSA on Dec 1, 2023, covering about 131 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
The risk
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
The fix
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Structure › Body |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V806000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Freightliner Sprinter 1500 | 2021 | All years |
| Freightliner Sprinter 2500 | 2021 | All years |
| Freightliner Sprinter 3500 | 2021 | All years |
| Freightliner Sprinter 4500 | 2021 | All years |
| Mercedes-Benz Sprinter 1500 | 2021, 2022, 2023 | All years |
| Mercedes-Benz Sprinter 2500 | 2021, 2022, 2023 | All years |
| Mercedes-Benz Sprinter 3500 | 2021, 2022, 2023 | All years |
| Mercedes-Benz Sprinter 4500 | 2021, 2022, 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-806?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
How is recall 23V-806 fixed?
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.