Recall 24V-225: 2023 Mercedes-Benz Sprinter 1500, 2023 Mercedes-Benz Sprinter 2500 and 2 more
Daimler Vans USA, LLC recall for electrical system, reported to NHTSA on Mar 24, 2024, covering about 99 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
The risk
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
The fix
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Electrical System › Wiring |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V225000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz Sprinter 1500 | 2023 | All years |
| Mercedes-Benz Sprinter 2500 | 2023 | All years |
| Mercedes-Benz Sprinter 3500 | 2023 | All years |
| Mercedes-Benz Sprinter 4500 | 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-225?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
How is recall 24V-225 fixed?
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.