2013 Mercedes-Benz Sprinter 3500 recalls and problems

The 2013 Mercedes-Benz Sprinter 3500 has 5 safety recalls and 45 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

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Recalls may cover only some 2013 Mercedes-Benz Sprinter 3500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2013 Mercedes-Benz Sprinter 3500 recalls

Recall 21V-042: Electronic Stability Control (ESC)

Reported Feb 3, 2021 · 48,667 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

Risk: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

Fix: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

Recall 18V-032: Air Bags

Reported Jan 9, 2018 · 17,413 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Recall 17V-093: Air Bags

Reported Feb 10, 2017 · 15,338 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

Risk: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

Fix: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Recall 16V-077: Air Bags

Reported Feb 10, 2016 · 136,361 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Fix: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Recall 14V-706: Equipment Adaptive/Mobility

Reported Nov 5, 2014 · 34 vehicles affected · Cummings Mobility Conversion & Supply

Problem: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Fix: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

2013 Mercedes-Benz Sprinter 3500 problems reported by owners

Problem area	Reports
Air Bags	19
Vehicle Speed Control	13
Electronic Stability Control (ESC)	10
Service Brakes	6
Unknown or Other	3
Wheels	2
Tires	2
Service Brakes, Air	2
Electrical System	1
Engine and Engine Cooling	1
Power Train	1
Forward Collision Avoidance	1

Most reported parts

Vehicle Speed Control › Cruise Control — 4
Service Brakes, Air › Antilock › Wheel Speed Sensor — 2
Tires › Valve — 1
Engine and Engine Cooling › Exhaust System › Emission Control — 1
Forward Collision Avoidance › Automatic Emergency Braking — 1
Steering › Hydraulic Power Assist › Power Steering Fluid — 1

Typical mileage at the time of the problem: 27,800 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2013 Mercedes-Benz Sprinter 3500 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Steering · at 61,000 miles · reported Oct 6, 2023

The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that she safely drove the vehicle to her residence. The contact stated that when she opened the hood, she discovered that the vehicle was leaking power steering fluid. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

Unknown or Other · reported Jun 8, 2023

My Sprinter van was purchased used, and I was alerted of a recall on my vehicle where I took it in for service. However, the issues were not addressed and caused further damage to my vehicle. When I addressed those issues, I contacted the manufacturer, who refused to reimburse me for the repairs. The vehicle, despite it still being "fixed", continues to have ongoing issues related to the recall.

Electronic Stability Control (ESC) · at 34,200 miles · reported Jun 28, 2022

The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving, the vehicle failed to exceed 20 MPH. The contact stated that the vehicle had lost motive power. The vehicle was taken to an independent mechanic where the wheel speed sensor was replaced. The contact received notification of NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was…

Vehicle Speed Control · at 41,000 miles · reported Aug 23, 2021

The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving 60 MPH and attempting to activate the cruise control, the vehicle failed to remain in cruise control mode. The contact stated that the ABS, traction control, and check engine warning lights were illuminated. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under a related recall. The failure mileage was approximately 41,000.

Electronic Stability Control (ESC) · at 12,200 miles · reported Jul 27, 2021

The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving 65 mph, the ABS warning light and two other unknown warning lights illuminated. The contact stated he continued to drive the vehicle. The contact stated the vehicle was not taken to be diagnosed nor repaired however, the contact replaced the driverâs side rear wheel speed sensor himself. The contact received a recall notification for NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had…

Other Mercedes-Benz Sprinter 3500 years

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Compare all Mercedes-Benz Sprinter 3500 years · All Mercedes-Benz models

Frequently asked questions

Does the 2013 Mercedes-Benz Sprinter 3500 have any recalls?

Yes — NHTSA lists 5 recalls for the 2013 Mercedes-Benz Sprinter 3500: 21V-042 (electronic stability control (esc)), 18V-032 (air bags), 17V-093 (air bags), 16V-077 (air bags), 14V-706 (equipment adaptive/mobility). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2013 Mercedes-Benz Sprinter 3500?

Owners report air bags problems most often (19 reports), followed by vehicle speed control (13). The typical mileage when problems were reported is about 27,800 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.