Recall 23V-849: 2023 Mercedes-Benz Sprinter 1500, 2023 Mercedes-Benz Sprinter 2500 and 2 more
Daimler Vans USA, LLC recall for suspension, reported to NHTSA on Dec 15, 2023, covering about 33 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
The risk
A loss of steering control can increase the risk of a crash.
The fix
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Suspension › Front |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V849000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz Sprinter 1500 | 2023 | All years |
| Mercedes-Benz Sprinter 2500 | 2023 | All years |
| Mercedes-Benz Sprinter 3500 | 2023 | All years |
| Mercedes-Benz Sprinter 4500 | 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-849?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
How is recall 23V-849 fixed?
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.