Recall 24V-517: 2023–2024 Mercedes-Benz Sprinter 1500, 2023–2024 Mercedes-Benz Sprinter 2500 and 2 more
Daimler Vans USA, LLC recall for suspension, reported to NHTSA on Jul 9, 2024, covering about 1,232 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
The risk
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Suspension › Rear › Springs › Leaf Spring Assembly › U-Bolt, Leaf Spring to Axle |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V517000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz Sprinter 1500 | 2023, 2024 | All years |
| Mercedes-Benz Sprinter 2500 | 2023, 2024 | All years |
| Mercedes-Benz Sprinter 3500 | 2023, 2024 | All years |
| Mercedes-Benz Sprinter 4500 | 2023, 2024 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-517?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
How is recall 24V-517 fixed?
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.