2019 Ford Flex recalls and problems

The 2019 Ford Flex has 4 safety recalls and 264 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls
4
Complaints
264
Crashes / fires
4 / 0
Injuries / deaths
3 / 0

Recalls may cover only some 2019 Ford Flex vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2019 Ford Flex recalls

Recall 25V-732: Structure

Reported Oct 24, 2025 · 92,347 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Fix: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Recall 25V-695: Back Over Prevention

Reported Oct 13, 2025 · 1,448,655 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Recall 24V-951: Back Over Prevention

Reported Dec 20, 2024 · 30,715 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.

Recall 18V-548: Electrical System

Reported Aug 20, 2018 · 87 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Risk: An electrical arc can increase the risk of a fire.

Fix: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.

2019 Ford Flex problems reported by owners

Problem areaReports
Back Over Prevention156
Structure61
Unknown or Other54
Electrical System23
Visibility/Wiper11
Suspension7
Engine6
Lane Departure4
Power Train3
Steering3
Air Bags2
Engine and Engine Cooling2

Most reported parts

  • Back Over Prevention › Sensing System › Camera — 16
  • Structure › Body — 16
  • Back Over Prevention › Warnings — 11
  • Back Over Prevention › Rearview System Braking — 8
  • Lane Departure › Blind Spot Detection — 4
  • Structure › Body › Hatchback/Liftgate — 1
  • Equipment › Electrical › Radio/Tape Deck/Cd Etc. — 1
  • Structure › Body › Door › Hinge and Attachments — 1

Typical mileage at the time of the problem: 50,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2019 Ford Flex complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Back Over Prevention · at 30,000 miles · reported Nov 5, 2026
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the rearview camera was inoperable or displayed a brief flickering image. The dealer was contacted and informed the contact that parts would be available in one year. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and informed the contact that the parts would be available in…
Suspension · at 124,000 miles · reported Nov 4, 2026
The contact owns a 2019 Ford Flex. The contact stated that after the wife had started the vehicle and attempted to drive forward, the front suspension failed and the vehicle became undrivable. Upon inspection, it was discovered that the front driver’s-side suspension ball joint and axle had fractured, and the front driver’s-side wheel was pointed outward. The vehicle was towed to the local mechanic, who replaced the lower control arm and the axle, and the vehicle was repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 124,000.
Back Over Prevention · at 50,000 miles · reported Nov 2, 2026
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While reversing, the rear-view camera intermittently failed to display an image, and the front driver’s side B-pillar trim was loose. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 50,000.
Back Over Prevention · reported Oct 30, 2026
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed blank or distorted image. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the part for the recall repair was not available. The contact stated that the manufacturer had failed to repair the vehicle in a reasonable amount of time. The manufacturer was not notified of the failure.
Unknown or Other · reported Oct 29, 2026
UPDATE TO ODI #XXX- 2019 Ford Flex, VIN [XXX], recall 24V951 (Ford 24S75), rearview camera. Camera failed XXX: in reverse the screen turns blue, image flickers off. Still failing. Presented XXX (R.O. #XXX): no repair, no finding. XXX [XXX] [XXX] Ford verified in writing (R.O. #XXX, 63,180 mi): camera at fault, DTC C1001, no repair available, bulletin only tentatively planned Dec 2027, released unrepaired at no charge. Timeline: interim letter XXX said parts not available and promised a second letter when the remedy arrived; none arrived. Remedy anticipated XXX was missed; XXX Ford said no…

Other Ford Flex years

Compare all Ford Flex years · All Ford models

Frequently asked questions

Does the 2019 Ford Flex have any recalls?

Yes — NHTSA lists 4 recalls for the 2019 Ford Flex: 25V-732 (structure), 25V-695 (back over prevention), 24V-951 (back over prevention), 18V-548 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2019 Ford Flex?

Owners report back over prevention problems most often (156 reports), followed by structure (61). The typical mileage when problems were reported is about 50,000 miles.

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.