Recall 25V-695: 2015–2016 Ford C-Max, 2015–2016 Ford Escape and 8 more
Ford Motor Company recall for back over prevention, reported to NHTSA on Oct 13, 2025, covering about 1,448,655 vehicles.
The problem
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
The risk
A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Recall details
| Manufacturer | Ford Motor Company |
|---|---|
| Component | Back Over Prevention › Sensing System › Camera |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 25V695000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Ford C-Max | 2015, 2016 | All years |
| Ford Escape | 2015, 2016 | All years |
| Ford Explorer | 2015 | All years |
| Ford Fiesta | 2019 | All years |
| Ford Flex | 2015, 2016, 2017, 2018, 2019 | All years |
| Ford Fusion | 2016 | All years |
| Ford Mustang | 2020 | All years |
| Ford Taurus | 2015, 2016, 2018, 2019 | All years |
| Lincoln MKT | 2015, 2019 | All years |
| Lincoln MKZ | 2015 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 25V-695?
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
How is recall 25V-695 fixed?
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.