2017 Ford Flex recalls and problems

The 2017 Ford Flex has 4 safety recalls and 43 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls

Complaints

Crashes / fires

2 / 0

Injuries / deaths

2 / 0

Recalls may cover only some 2017 Ford Flex vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2017 Ford Flex recalls

Recall 25V-732: Structure

Reported Oct 24, 2025 · 92,347 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Fix: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Recall 25V-695: Back Over Prevention

Reported Oct 13, 2025 · 1,448,655 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Recall 20V-072: Suspension

Reported Feb 10, 2020 · 211,207 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Recall 16V-925: Engine and Engine Cooling

Reported Dec 22, 2016 · 1,163 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.

Risk: An oil leak, in the presence of an ignition source, increases the risk of a fire.

Fix: Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.

2017 Ford Flex problems reported by owners

Problem area	Reports
Suspension	13
Unknown or Other	13
Back Over Prevention	8
Visibility/Wiper	4
Steering	3
Electrical System	3
Structure	3
Air Bags	2
Wheels	2
Power Train	2
Seat Belts	2
Latches/Locks/Linkages	1

Most reported parts

Latches/Locks/Linkages › Doors › Latch — 1
Back Over Prevention › Warnings — 1

Typical mileage at the time of the problem: 77,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2017 Ford Flex complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Structure · at 190,000 miles · reported Jul 24, 2026

The contact owns a 2017 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the rearview camera displayed a blank image while in reverse(R). In addition, the contact stated that the driverâs side B-pillar trim had become loose and could potentially detach from the vehicle. The dealer was made aware of the issue and…

Back Over Prevention · at 85,000 miles · reported Jul 22, 2026

The contact owns a 2017 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image. No warning light was illuminated. The dealer was contacted and confirmed that parts were unavailable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure…

Back Over Prevention · reported Jun 18, 2026

The contact owns a 2017 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rear-view camera intermittently displayed a distorted or blank image. The failure mileage was unavailable.

Structure · at 80,000 miles · reported May 21, 2026

The contact owns a 2017 Ford Flex. The contact stated while driving at an undisclosed speed, the driver's side B-Pillar Applique Trim detached and flew off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure, and the contact was informed that the parts were unavailable. The contact received a recall notification, NHTSA Campaign Number: 25V732000 (Structure) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Engine · reported Apr 17, 2026

I am submitting this complaint to report a serious and potentially dangerous safety defect involving the internal water pump design in the 3.5L Duratec V6 engine used in my 2017 Ford Flex. The water pump in this engine is mounted internally behind the timing chain cover. When the pump fails, coolant is not externally visible but instead leaks directly into the engine oil. This design prevents early detection and warning, leading to rapid and catastrophic engine failure without adequate notice to the driver. In my case, the water pump failed suddenly, allowing coolant to contaminate the engine…

Other Ford Flex years

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Compare all Ford Flex years · All Ford models

Frequently asked questions

Does the 2017 Ford Flex have any recalls?

Yes — NHTSA lists 4 recalls for the 2017 Ford Flex: 25V-732 (structure), 25V-695 (back over prevention), 20V-072 (suspension), 16V-925 (engine and engine cooling). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2017 Ford Flex?

Owners report suspension problems most often (13 reports), followed by unknown or other (13). The typical mileage when problems were reported is about 77,000 miles.

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.