2015 Ford Flex recalls and problems

The 2015 Ford Flex has 4 safety recalls and 117 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls

Complaints

117

Crashes / fires

0 / 2

Injuries / deaths

1 / 0

Recalls may cover only some 2015 Ford Flex vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2015 Ford Flex recalls

Recall 25V-695: Back Over Prevention

Reported Oct 13, 2025 · 1,448,655 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Recall 20V-072: Suspension

Reported Feb 10, 2020 · 211,207 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Recall 16V-621: Fuel System, Gasoline

Reported Aug 25, 2016 · 77,502 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Recall 15V-464: Parking Brake

Reported Jul 24, 2015 · 7,165 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Risk: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

2015 Ford Flex problems reported by owners

Problem area	Reports
Back Over Prevention	35
Steering	19
Fuel/Propulsion System	18
Electrical System	13
Unknown or Other	13
Power Train	12
Engine	11
Suspension	7
Vehicle Speed Control	2
Visibility/Wiper	2
Seats	1
Structure	1

Most reported parts

Structure › Body — 1
Power Train › Transfer Case (4-Wheel Drive) — 1
Back Over Prevention › Sensing System › Camera — 1

Typical mileage at the time of the problem: 62,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2015 Ford Flex complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Back Over Prevention · at 107,000 miles · reported Nov 3, 2026

The contact owns a 2015 Ford Flex. The contact stated that while attempting to reverse, the rear-view camera image was upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where the failure was confirmed; however, the vehicle was not repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was…

Back Over Prevention · reported Oct 19, 2026

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part needed to complete the recall repair was not available. The contact stated that while reversing, the rearview camera became inoperable. The contact stated that the rearview camera image was blank with the "Camera Not Available" message, inverted or distorted with lines. The vehicle was taken to the dealer, where a rearview camera failure was diagnosed and camera replacement was required. The dealer confirmed that the parts were unavailable and…

Back Over Prevention · at 82,000 miles · reported Oct 7, 2026

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 82,000.

Back Over Prevention · reported Oct 7, 2026

The contact owns a 2015 Ford Flex. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank image, a blue image, a distorted image, or the message âCamera Unavailableâ was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified several times of the failure, and the contact was informed that the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount…

Back Over Prevention · at 130,000 miles · reported Oct 6, 2026

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse, the rear-view camera failed to display a clear image. The local dealer was contacted on a separate occasion, and the rearview camera was replaced; however, the failure reoccurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was…

Other Ford Flex years

2019 2018 2017 201620152014 2013 2012 2011 2010 2009

Compare all Ford Flex years · All Ford models

Frequently asked questions

Does the 2015 Ford Flex have any recalls?

Yes — NHTSA lists 4 recalls for the 2015 Ford Flex: 25V-695 (back over prevention), 20V-072 (suspension), 16V-621 (fuel system, gasoline), 15V-464 (parking brake). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2015 Ford Flex?

Owners report back over prevention problems most often (35 reports), followed by steering (19). The typical mileage when problems were reported is about 62,000 miles.

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.