2015 Ford C-Max recalls and problems

The 2015 Ford C-Max has 6 safety recalls and 59 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls
6
Complaints
59
Crashes / fires
11 / 0
Injuries / deaths
9 / 0

Recalls may cover only some 2015 Ford C-Max vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2015 Ford C-Max recalls

Recall 25V-695: Back Over Prevention

Reported Oct 13, 2025 · 1,448,655 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Recall 22V-413: Power Train

Reported Jun 10, 2022 · 2,925,968 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Recall 20V-331: Latches/Locks/Linkages

Reported Jun 8, 2020 · 2,147,323 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Fix: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Recall 18V-592: Equipment

Reported Sep 10, 2018 · 49,197 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Risk: An overheated cord can increase the risk of a fire.

Fix: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Recall 16V-643: Latches/Locks/Linkages

Reported Sep 6, 2016 · 2,046,297 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Fix: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Recall 15V-436: Electrical System

Reported Jul 8, 2015 · 374,781 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk: If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.

2015 Ford C-Max problems reported by owners

Problem areaReports
Back Over Prevention12
Power Train9
Electrical System9
Unknown or Other8
Air Bags6
Steering6
Fuel/Propulsion System4
Service Brakes3
Equipment2
Vehicle Speed Control2
Structure2
Engine2

Most reported parts

  • Structure › Body — 2
  • Seats › Front Assembly › Head Restraint — 1
  • Electrical System › Horn — 1
  • Power Train › Automatic Transmission › Gear Position Indication (Prndl) — 1
  • Back Over Prevention › Sensing System › Camera — 1
  • Power Train › Automatic Transmission — 1
  • Back Over Prevention › Rearview System Braking — 1
  • Back Over Prevention › Warnings — 1

Typical mileage at the time of the problem: 45,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2015 Ford C-Max complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Back Over Prevention · reported Nov 3, 2026
The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera failed to display an image. An unknown message was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available.
Visibility/Wiper · reported Nov 2, 2026
There has been an open rear view camera recall on this vehicle for nearly a year now, but Ford has not made parts to address it. The intermittent failure of the camera is an ongoing safety hazard.
Back Over Prevention · at 45,000 miles · reported Oct 23, 2026
The contact owns a 2015 Ford C-Max. The contact stated that while the vehicle was in reverse(R), the rear-view camera intermittently operated. The vehicle reversed and the back over prevention screen unexpectedly went blank. The failure was a recurring failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately…
Unknown or Other · reported Oct 18, 2026
Backup camera does not work 50% of the time. Ford has a recall #25SA9 that is about a year old. Ford not provided any guidelines on when they will address the matter.
Air Bags · at 187,000 miles · reported Oct 2, 2026
The contact owned a 2015 Ford C-Max. The contact stated that upon accelerating from a complete stop at a traffic light, the vehicle ahead suddenly slammed on the brakes and was rear-ended by the contact's vehicle. The contact's forehead struck the steering wheel before the front driver's side air bag partially deployed, with smoke coming out of the air bag. The fire department responded to the scene, inspected the vehicle, and advised the contact to drive the vehicle. Upon turning off and restarting the vehicle, the wrench warning light illuminated. The contact sustained a bruised and swollen…

Other Ford C-Max years

Compare all Ford C-Max years · All Ford models

Frequently asked questions

Does the 2015 Ford C-Max have any recalls?

Yes — NHTSA lists 6 recalls for the 2015 Ford C-Max: 25V-695 (back over prevention), 22V-413 (power train), 20V-331 (latches/locks/linkages), 18V-592 (equipment), 16V-643 (latches/locks/linkages) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2015 Ford C-Max?

Owners report back over prevention problems most often (12 reports), followed by power train (9). The typical mileage when problems were reported is about 45,000 miles.

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.