Recall 16V-643: 2013–2015 Ford C-Max, 2013–2015 Ford Escape and 4 more
Ford Motor Company recall for latches/locks/linkages, reported to NHTSA on Sep 6, 2016, covering about 2,046,297 vehicles.
The problem
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The fix
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Ford Motor Company |
|---|---|
| Component | Latches/Locks/Linkages › Doors › Latch |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 16V643000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Ford C-Max | 2013, 2014, 2015 | All years |
| Ford Escape | 2013, 2014, 2015 | All years |
| Ford Focus | 2012, 2013, 2014, 2015 | All years |
| Ford Mustang | 2015 | All years |
| Ford Transit Connect | 2014, 2015, 2016 | All years |
| Lincoln MKC | 2015 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 16V-643?
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
How is recall 16V-643 fixed?
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.