2016 Ford C-Max recalls and problems

The 2016 Ford C-Max has 3 safety recalls and 24 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls
3
Complaints
24
Crashes / fires
2 / 1
Injuries / deaths
3 / 0

Recalls may cover only some 2016 Ford C-Max vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2016 Ford C-Max recalls

Recall 25V-695: Back Over Prevention

Reported Oct 13, 2025 · 1,448,655 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Recall 22V-413: Power Train

Reported Jun 10, 2022 · 2,925,968 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Recall 17V-052: Structure

Reported Jan 24, 2017 · 17 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.

Risk: Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.

Fix: Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.

2016 Ford C-Max problems reported by owners

Problem areaReports
Back Over Prevention7
Unknown or Other6
Electrical System3
Power Train2
Service Brakes2
Visibility/Wiper2
Vehicle Speed Control1
Fuel/Propulsion System1
Suspension1
Air Bags1
Wheels1
Service Brakes, Hydraulic1

Most reported parts

  • Back Over Prevention › Sensing System › Camera — 2
  • Service Brakes, Hydraulic › Foundation Components › Master Cylinder — 1
  • Back Over Prevention › Rearview System Braking — 1
  • Back Over Prevention › Warnings — 1

Typical mileage at the time of the problem: 36,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2016 Ford C-Max complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Back Over Prevention · at 63,343 miles · reported Oct 15, 2026
The contact owns a 2016 Ford C-Max. The contact stated that the rearview camera is malfunctioning, cuts out intermittently, and displays an error message stating that the camera is unavailable. The contact received a safety recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the replacement parts required to complete the repair are not yet available. The contact has reached out to the local dealer and notified the manufacturer of the failure, noting that the manufacturer has exceeded a reasonable amount of time to provide the recall remedy. The failure…
Electrical System · reported Oct 9, 2026
Rear view camera recall was last year on October 2025 I am facing serious safety issues with the camera not working properly or sometimes entirely not at all the screen turns blue and does not display anything it’s very dangerous
Back Over Prevention · at 136,000 miles · reported Sep 8, 2026
The contact owns a 2016 Ford C-MAX. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that the failure was a persistent failure, and the rear-view camera displayed an upside-down image. The dealer was made aware of the failure. The vehicle was taken to the dealer, where the failure was associated with a recall. The vehicle was not repaired. The contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was not yet available. The…
Back Over Prevention · at 40,000 miles · reported Mar 4, 2026
The contact owns a 2016 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed on the screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…
Back Over Prevention · reported Feb 18, 2026
See attached document for complaint. RE: NHTSA SAFETY RECALL 25V695 To whom it may concern, In August 2025 we took our 2016 CMAX into the Ford Dealer we purchased it from to have the check out the back-up camera that was not working and have a service done. They charges us $225.00 to check it out and then wanted to service it for several hundred dollars more. There was no mention at that time about a recall, and after re-reading the bulletin you sent out, that did not come until October. The online status was that any repairs were not to begin until June 2026. Both of us are seniors and being…

Other Ford C-Max years

Compare all Ford C-Max years · All Ford models

Frequently asked questions

Does the 2016 Ford C-Max have any recalls?

Yes — NHTSA lists 3 recalls for the 2016 Ford C-Max: 25V-695 (back over prevention), 22V-413 (power train), 17V-052 (structure). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2016 Ford C-Max?

Owners report back over prevention problems most often (7 reports), followed by unknown or other (6). The typical mileage when problems were reported is about 36,000 miles.

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.