Recall 24V-951: 2019 Ford Fiesta, 2019 Ford Flex and 1 more

Ford Motor Company recall for back over prevention, reported to NHTSA on Dec 20, 2024, covering about 30,715 vehicles.

NHTSA number
24V-951
Report date
Dec 20, 2024
Vehicles affected
30,715
Owners notified
—

The problem

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

The risk

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

The fix

Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Recall details

ManufacturerFord Motor Company
ComponentBack Over Prevention › Sensing System › Camera
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number24V951000

Vehicles in this recall

VehicleModel years
Ford Fiesta2019All years
Ford Flex2019All years
Lincoln MKT2019All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-951?

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

How is recall 24V-951 fixed?

Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.