2024 Ram Promaster recalls and problems
The 2024 Ram Promaster has 6 safety recalls and 13 owner complaints filed with NHTSA. Recall repairs are free at any Ram dealer.
Recalls may cover only some 2024 Ram Promaster vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2024 Ram Promaster recalls
Recall 26V-621: Steering
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Risk: A loss of power steering assist can increase the risk of a crash.
Fix: Dealers will inspect, repair and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available, anticipated January 2027. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.
Recall 25V-876: Equipment Adaptive/Mobility
Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Recall 25V-720: Engine and Engine Cooling
Problem: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Recall 25V-665: Electrical System
Problem: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
Recall 25V-330: Back Over Prevention
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Recall 24V-416: Structure, Seats, Equipment
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Fix: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
2024 Ram Promaster problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Electrical System | 4 | |
| Engine | 4 | |
| Forward Collision Avoidance | 4 | |
| Steering | 3 | |
| Unknown or Other | 2 | |
| Visibility | 1 | |
| Lane Departure | 1 |
Most reported parts
- Forward Collision Avoidance › Adaptive Cruise Control — 2
- Visibility › Rearview Mirrors/Devices › Exterior — 1
- Forward Collision Avoidance › Automatic Emergency Braking — 1
- Forward Collision Avoidance › Warnings — 1
- Lane Departure › Warning — 1
Typical mileage at the time of the problem: 30,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2024 Ram Promaster complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Ram Promaster years
Frequently asked questions
Does the 2024 Ram Promaster have any recalls?
Yes — NHTSA lists 6 recalls for the 2024 Ram Promaster: 26V-621 (steering), 25V-876 (equipment adaptive/mobility), 25V-720 (engine and engine cooling), 25V-665 (electrical system), 25V-330 (back over prevention) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2024 Ram Promaster?
Owners report electrical system problems most often (4 reports), followed by engine (4). The typical mileage when problems were reported is about 30,000 miles.
Are Ram recall repairs free?
Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.