Recall 25V-876: 2023 Chevrolet Express 2500, 2017–2025 Chrysler Pacifica and 11 more
Rollx Vans recall for equipment adaptive/mobility, reported to NHTSA on Dec 17, 2025, covering about 86 vehicles.
The problem
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Recall details
| Manufacturer | Rollx Vans |
|---|---|
| Component | Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 25V876000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chevrolet Express 2500 | 2023 | All years |
| Chrysler Pacifica | 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 | All years |
| Chrysler Town and Country | 2011, 2012, 2013, 2014, 2015 | All years |
| Chrysler Voyager | 2022, 2023, 2024, 2025 | All years |
| Dodge Grand Caravan | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 | All years |
| Ford E-250 | 2011 | All years |
| Ford Transit | 2019, 2020, 2021, 2022, 2023, 2024, 2025 | All years |
| GMC Sierra 1500 | 2025 | All years |
| GMC Yukon | 2025 | All years |
| Honda Odyssey | 2015 | All years |
| Ram Promaster | 2019, 2020, 2021, 2022, 2023, 2024, 2025 | All years |
| Toyota Sienna | 2016, 2017 | All years |
| Toyota Sienna Hybrid | 2024, 2025 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 25V-876?
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
How is recall 25V-876 fixed?
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.