2020 Chrysler Pacifica recalls and problems
The 2020 Chrysler Pacifica has 5 safety recalls and 176 owner complaints filed with NHTSA. Recall repairs are free at any Chrysler dealer.
Recalls may cover only some 2020 Chrysler Pacifica vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Chrysler Pacifica recalls
Recall 26V-362: Electrical System
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Recall 25V-876: Equipment Adaptive/Mobility
Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Recall 24V-793: Air Bags
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Recall 23V-010: Electrical System, Hybrid Propulsion System
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Recall 20V-191: Back Over Prevention
Problem: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
2020 Chrysler Pacifica problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Electrical System | 67 | |
| Engine | 54 | |
| Power Train | 40 | |
| Steering | 32 | |
| Unknown or Other | 19 | |
| Fuel/Propulsion System | 10 | |
| Seats | 7 | |
| Forward Collision Avoidance | 6 | |
| Vehicle Speed Control | 5 | |
| Service Brakes | 5 | |
| Air Bags | 4 | |
| Suspension | 4 |
Most reported parts
- Forward Collision Avoidance › Automatic Emergency Braking — 5
- Structure › Body — 3
- Back Over Prevention › Warnings — 2
- Tires › Sidewall — 1
- Tires › Tread/Belt — 1
- Power Train › Automatic Transmission — 1
- Vehicle Speed Control › Throttle — 1
- Forward Collision Avoidance › Warnings — 1
Typical mileage at the time of the problem: 35,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2020 Chrysler Pacifica complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Chrysler Pacifica years
Frequently asked questions
Does the 2020 Chrysler Pacifica have any recalls?
Yes — NHTSA lists 5 recalls for the 2020 Chrysler Pacifica: 26V-362 (electrical system), 25V-876 (equipment adaptive/mobility), 24V-793 (air bags), 23V-010 (electrical system, hybrid propulsion system), 20V-191 (back over prevention). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2020 Chrysler Pacifica?
Owners report electrical system problems most often (67 reports), followed by engine (54). The typical mileage when problems were reported is about 35,000 miles.
Are Chrysler recall repairs free?
Yes. Safety recall repairs are free at authorized Chrysler dealers, whether you are the first owner or bought the car used.