2020 Ram Promaster recalls and problems
The 2020 Ram Promaster has 5 safety recalls and 43 owner complaints filed with NHTSA. Recall repairs are free at any Ram dealer.
Recalls may cover only some 2020 Ram Promaster vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Ram Promaster recalls
Recall 25V-876: Equipment Adaptive/Mobility
Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Recall 25V-720: Engine and Engine Cooling
Problem: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Recall 25V-552: Back Over Prevention
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Recall 23V-301: Power Train
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Risk: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Fix: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Recall 20V-374: Air Bags
Problem: Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Risk: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Fix: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
2020 Ram Promaster problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Back Over Prevention | 11 | |
| Power Train | 10 | |
| Unknown or Other | 9 | |
| Electrical System | 8 | |
| Engine | 5 | |
| Engine and Engine Cooling | 5 | |
| Visibility/Wiper | 4 | |
| Steering | 3 | |
| Wheels | 2 | |
| Seat Belts | 2 | |
| Vehicle Speed Control | 1 | |
| Seats | 1 |
Most reported parts
- Back Over Prevention › Rearview System Braking — 2
- Vehicle Speed Control › Accelerator Pedal — 1
- Back Over Prevention › Warnings — 1
- Lane Departure › Warning — 1
- Back Over Prevention › Sensing System › Camera — 1
- Structure › Body — 1
Typical mileage at the time of the problem: 64,315 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2020 Ram Promaster complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Ram Promaster years
Frequently asked questions
Does the 2020 Ram Promaster have any recalls?
Yes — NHTSA lists 5 recalls for the 2020 Ram Promaster: 25V-876 (equipment adaptive/mobility), 25V-720 (engine and engine cooling), 25V-552 (back over prevention), 23V-301 (power train), 20V-374 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2020 Ram Promaster?
Owners report back over prevention problems most often (11 reports), followed by power train (10). The typical mileage when problems were reported is about 64,315 miles.
Are Ram recall repairs free?
Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.