2015 Ram Promaster recalls and problems
The 2015 Ram Promaster has 12 safety recalls and 61 owner complaints filed with NHTSA. Recall repairs are free at any Ram dealer.
Recalls may cover only some 2015 Ram Promaster vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2015 Ram Promaster recalls
Recall 20V-582: Power Train
Problem: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Recall 20V-036: Power Train
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Recall 19V-818: Equipment, Engine and Engine Cooling
Problem: Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Risk: An overheated fan motor increases the risk of a fire.
Fix: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
Recall 19V-333: Seats
Problem: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Recall 19V-313: Seats
Problem: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Recall 17V-824: Equipment
Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Recall 17V-273: Equipment
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
Recall 16V-529: Power Train
Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Fix: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Recall 16V-253: Electrical System, Exterior Lighting
Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
Recall 16V-202: Electrical System, Power Train
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Risk: An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
Recall 15V-799: Electrical System
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.
Risk: An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R64.
Recall 15V-223: Air Bags
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster City vehicles manufactured November 6, 2014, to March 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 214, "Side Impact Protection."
Risk: In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.
Fix: Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R19.
2015 Ram Promaster problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Electrical System | 17 | |
| Engine | 16 | |
| Power Train | 12 | |
| Service Brakes | 10 | |
| Unknown or Other | 4 | |
| Vehicle Speed Control | 3 | |
| Fuel/Propulsion System | 3 | |
| Engine and Engine Cooling | 3 | |
| Exterior Lighting | 2 | |
| Structure | 2 | |
| Wheels | 2 | |
| Electronic Stability Control (ESC) | 2 |
Most reported parts
- Structure › Body — 2
- Electrical System › Instrument Cluster/Panel — 1
- Engine and Engine Cooling › Exhaust System › Emission Control › Urea Injection System (Def) — 1
- Engine and Engine Cooling › Engine › Engine Control Module (Ecu/Ecm) › Software — 1
Typical mileage at the time of the problem: 39,049 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2015 Ram Promaster complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Ram Promaster years
Frequently asked questions
Does the 2015 Ram Promaster have any recalls?
Yes — NHTSA lists 12 recalls for the 2015 Ram Promaster: 20V-582 (power train), 20V-036 (power train), 19V-818 (equipment, engine and engine cooling), 19V-333 (seats), 19V-313 (seats) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2015 Ram Promaster?
Owners report electrical system problems most often (17 reports), followed by engine (16). The typical mileage when problems were reported is about 39,049 miles.
Are Ram recall repairs free?
Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.