Recall 25V-330: 2023 Braun RAM Promaster, 2022, 2024–2025 Ram Promaster

Chrysler (FCA US, LLC) recall for back over prevention, reported to NHTSA on May 21, 2025, covering about 235,640 vehicles.

NHTSA number
25V-330
Report date
May 21, 2025
Vehicles affected
235,640
Owners notified
Jun 12, 2025

The problem

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix

Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

Recall details

ManufacturerChrysler (FCA US, LLC)
ComponentBack Over Prevention › Sensing System › Camera
Recall started bythe manufacturer
NHTSA campaign number25V330000

Vehicles in this recall

VehicleModel years
Braun RAM Promaster2023All years
Ram Promaster2022, 2024, 2025All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 25V-330?

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

How is recall 25V-330 fixed?

Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.