2012 Mercedes-Benz Sprinter 2500 recalls and problems
The 2012 Mercedes-Benz Sprinter 2500 has 2 safety recalls and 9 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2012 Mercedes-Benz Sprinter 2500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2012 Mercedes-Benz Sprinter 2500 recalls
Recall 17V-480: Air Bags
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.
Recall 16V-077: Air Bags
Problem: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
2012 Mercedes-Benz Sprinter 2500 problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Vehicle Speed Control | 3 | |
| Exterior Lighting | 2 | |
| Air Bags | 2 | |
| Unknown or Other | 2 | |
| Engine | 2 | |
| Visibility/Wiper | 1 | |
| Service Brakes | 1 | |
| Electrical System | 1 |
Typical mileage at the time of the problem: 23,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2012 Mercedes-Benz Sprinter 2500 complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mercedes-Benz Sprinter 2500 years
Compare all Mercedes-Benz Sprinter 2500 years · All Mercedes-Benz models
Frequently asked questions
Does the 2012 Mercedes-Benz Sprinter 2500 have any recalls?
Yes — NHTSA lists 2 recalls for the 2012 Mercedes-Benz Sprinter 2500: 17V-480 (air bags), 16V-077 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2012 Mercedes-Benz Sprinter 2500?
Owners report vehicle speed control problems most often (3 reports), followed by exterior lighting (2). The typical mileage when problems were reported is about 23,000 miles.
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.