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2025 Mercedes-Benz Sprinter 2500 recalls and problems

The 2025 Mercedes-Benz Sprinter 2500 has 1 safety recall and 4 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
1
Complaints
4
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2025 Mercedes-Benz Sprinter 2500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2025 Mercedes-Benz Sprinter 2500 recalls

Recall 25V-712: Forward Collision Avoidance

Reported Oct 17, 2025 · 16 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.

Risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.

Fix: Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.

2025 Mercedes-Benz Sprinter 2500 problems reported by owners

Problem areaReports
Unknown or Other2
Suspension1
Equipment1
Power Train1
Steering1
Structure1

Most reported parts

  • Equipment › Other › Labels — 1
  • Structure › Body — 1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2025 Mercedes-Benz Sprinter 2500 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Unknown or Other · reported Oct 14, 2026
I rented this car from Enterprise, as I was driving on the highway other cars was pointing up the bair conditioner plastic compartment was flapping extremly hard back and forth to the poit it was almost coming off and coud of flew into some one elses winshield causing seruious harm. enterprise is saying i must of hits a bridge or tree absoulutly not. upon pulling ovr nd inspecting the air conditioner cover the bolts to hol the can cover on ws not there and the adhesive had failed to hold the plastic cover down. you can clearly see on the photos that i did not go undet a low bridge or hit…
Steering · reported Oct 13, 2026
My 2025 Mercedes-Benz Sprinter 2500 Cargo AWD High Roof has had a creaking noise from the steering column since new (now ~12,000 miles). Symptoms • Creak starts after driving over bumpy roads, then stays constant on smooth and bumpy pavement • Continues after parking — I can reproduce it by pushing on the steering wheel • Happens cold and fully warmed up • Sounds like it’s coming from the steering column under the dash, near the firewall What’s been tried • Dealer #1: replaced the brake booster — no change • Mercedes-Benz Van Center: replaced rubbing hood hinges — quiet…
Power Train · reported Apr 30, 2026
Subject: Transmission Failure Safety Complaint I am submitting a complaint regarding a serious transmission problem with my vehicle. While driving, the transmission suddenly failed, and the vehicle lost the ability to move properly. The car would not accelerate as expected and had difficulty. In some instances, the vehicle would not move forward or reverse. Warning indicators appeared, and the transmission Fault Stop began showing abnormal behavior such as delayed shifting, jerking, slipping, or sudden loss of power. This created a dangerous safety risk, especially while driving in traffic and…
Suspension · reported Dec 19, 2025
Refer to Safety Recall 25V747 and see the attachment which outlines our complaint. RV does not comply with requirements of FMVSS 110 and 49 CFR Part 567. We were the reporting party to the manufacturer and according to NHTSA database, our VIN is not present for the required recall service/extended fuel tank replacement. The RV manufacturer and dealer are not presently responding to requests from us to have the recall service completed. We believe they have not correctly reported additional safety concerns as are described in the attachment. The manufacturer has communicated that since…

Other Mercedes-Benz Sprinter 2500 years

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Compare all Mercedes-Benz Sprinter 2500 years · All Mercedes-Benz models

Frequently asked questions

Does the 2025 Mercedes-Benz Sprinter 2500 have any recalls?

Yes — NHTSA lists 1 recall for the 2025 Mercedes-Benz Sprinter 2500: 25V-712 (forward collision avoidance). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2025 Mercedes-Benz Sprinter 2500?

Owners report unknown or other problems most often (2 reports), followed by suspension (1).

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.