2013 Mercedes-Benz Sprinter 2500 recalls and problems
The 2013 Mercedes-Benz Sprinter 2500 has 3 safety recalls and 21 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2013 Mercedes-Benz Sprinter 2500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2013 Mercedes-Benz Sprinter 2500 recalls
Recall 18V-032: Air Bags
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall 17V-093: Air Bags
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Risk: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Fix: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall 16V-077: Air Bags
Problem: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
2013 Mercedes-Benz Sprinter 2500 problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Air Bags | 11 | |
| Wheels | 3 | |
| Engine | 3 | |
| Exterior Lighting | 3 | |
| Service Brakes | 2 | |
| Vehicle Speed Control | 2 | |
| Forward Collision Avoidance | 2 | |
| Parking Brake | 1 | |
| Power Train | 1 | |
| Electrical System | 1 | |
| Structure | 1 | |
| Interior Lighting | 1 |
Most reported parts
- Electrical System › Software — 1
- Structure › Body › Door — 1
- Exterior Lighting › Headlights — 1
- Forward Collision Avoidance › Adaptive Cruise Control — 1
- Forward Collision Avoidance › Automatic Emergency Braking — 1
Typical mileage at the time of the problem: 49,092 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2013 Mercedes-Benz Sprinter 2500 complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mercedes-Benz Sprinter 2500 years
Compare all Mercedes-Benz Sprinter 2500 years · All Mercedes-Benz models
Frequently asked questions
Does the 2013 Mercedes-Benz Sprinter 2500 have any recalls?
Yes — NHTSA lists 3 recalls for the 2013 Mercedes-Benz Sprinter 2500: 18V-032 (air bags), 17V-093 (air bags), 16V-077 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2013 Mercedes-Benz Sprinter 2500?
Owners report air bags problems most often (11 reports), followed by wheels (3). The typical mileage when problems were reported is about 49,092 miles.
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.