Recall 17V-480: 2012 Freightliner Sprinter 2500, 2012 Freightliner Sprinter 3500 and 2 more

Daimler Vans USA, LLC recall for air bags, reported to NHTSA on Jul 28, 2017, covering about 17,609 vehicles.

NHTSA number
17V-480
Report date
Jul 28, 2017
Vehicles affected
17,609
Owners notified
Jan 12, 2018

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

The risk

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

The fix

DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerDaimler Vans USA, LLC
ComponentAir Bags › Frontal › Passenger Side › Inflator Module
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number17V480000

Vehicles in this recall

VehicleModel years
Freightliner Sprinter 25002012All years
Freightliner Sprinter 35002012All years
Mercedes-Benz Sprinter 25002012All years
Mercedes-Benz Sprinter 35002012All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-480?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

How is recall 17V-480 fixed?

DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.