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Recall 25V-366: 2025 Mercedes-Benz AMG EQE 53 4Matic, 2023–2024 Mercedes-Benz EQE 350+ and 12 more

Mercedes-Benz USA, LLC recall for back over prevention, reported to NHTSA on Jun 5, 2025, covering about 94 vehicles.

NHTSA number
25V-366
Report date
Jun 5, 2025
Vehicles affected
94
Owners notified
Aug 1, 2025

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

The risk

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

The fix

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Recall details

ManufacturerMercedes-Benz USA, LLC
ComponentBack Over Prevention › Warnings › External/Pedestrian Alert
Recall started bythe manufacturer
NHTSA campaign number25V366000

Vehicles in this recall

VehicleModel years
Mercedes-Benz AMG EQE 53 4Matic2025All years
Mercedes-Benz EQE 350+2023, 2024All years
Mercedes-Benz EQE 500 4Matic2023, 2024All years
Mercedes-Benz EQE SUV 350 4Matic2023, 2024, 2025All years
Mercedes-Benz EQE SUV 350+2023, 2024, 2025All years
Mercedes-Benz EQE SUV 500 4Matic2023, 2024, 2025All years
Mercedes-Benz EQS 450 4Matic2023, 2024All years
Mercedes-Benz EQS 450+2022, 2023, 2024All years
Mercedes-Benz EQS 580 4Matic2022, 2023All years
Mercedes-Benz EQS SUV 450 4Matic2023, 2024, 2025All years
Mercedes-Benz EQS SUV 450+2023, 2024, 2025All years
Mercedes-Benz EQS SUV 580 4Matic2023, 2024, 2025All years
Mercedes-Benz S 580 E 4Matic2025All years
Mercedes-Maybach EQS SUV 680 4Matic2024, 2025All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 25V-366?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

How is recall 25V-366 fixed?

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.