2024 Mercedes-Benz EQE 350+ recalls and problems

The 2024 Mercedes-Benz EQE 350+ has 2 safety recalls and 9 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

2 / 0

Injuries / deaths

1 / 0

Recalls may cover only some 2024 Mercedes-Benz EQE 350+ vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2024 Mercedes-Benz EQE 350+ recalls

Recall 25V-366: Back Over Prevention

Reported Jun 5, 2025 · 94 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Fix: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Recall 24V-372: Electrical System

Reported May 28, 2024 · 14,912 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Risk: A sudden loss of drive power increases the risk of a crash.

Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

2024 Mercedes-Benz EQE 350+ problems reported by owners

Problem area	Reports
Service Brakes	5
Unknown or Other	3
Forward Collision Avoidance	3
Electrical System	2
Tires	1
Exterior Lighting	1
Lane Departure	1
Visibility	1

Most reported parts

Forward Collision Avoidance › Automatic Emergency Braking — 3
Lane Departure › Blind Spot Detection — 1
Visibility › Sun/Moon Roof Assembly — 1

Typical mileage at the time of the problem: 37,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2024 Mercedes-Benz EQE 350+ complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Visibility · at 37,000 miles · reported Jul 6, 2026

The contact owns a 2024 Mercedes-Benz EQE 350+. The contact stated that while her husband was driving at 75 MPH, the panoramic sunroof suddenly shattered without warning, producing a loud booming sound. The contact's husband pulled over and inspected the vehicle before driving back to the residence. There were no other vehicles or objects nearby to cause external impact. The vehicle was taken to a dealer, where a repair estimate was provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.

Service Brakes · reported Jun 3, 2026

Component/system that malfunctioned: The braking and acceleration system, including the collision assistance (driver-assistance/automatic braking) feature. The vehicle is available for inspection upon request. How safety was put at risk: The car lags when braking and at times accelerates unexpectedly. On one occasion, the collision assistance systemâwhich is designed to brakeâinstead caused the vehicle to accelerate. The most dangerous incident occurred when the car accelerated on its own into an intersection, nearly causing a collision. Reproduced/confirmed by a dealer or service center…

Service Brakes · reported Feb 15, 2026

The vehicle experienced repeated electrical wiring harness damage in the lighting, tire and connector areas due to exposed and insufficiently protected wiring near socket terminations. On two separate service visits, authorized dealership technicians confirmed that rodents chewed through multiple exposed wires. The affected wiring involves critical electrical systems. The connectors lack adequate shielding, loom, or protective insulation at exposed termination points. The insulation ends before the connector, leaving conductors vulnerable to environmental exposure and rodent access. Warning…

Service Brakes · reported Sep 23, 2025

The car made a sudden and very hard brake in the middle of the street at around 40 - 50 miles per hour, on a empty road.

Forward Collision Avoidance · reported Aug 30, 2025

Twice, the car has autonomously braked when there was no threat to the car. The first time we were subsequently rear ended, though fortunately at low speed. There was cosmetic damage to the bumpers of both cars and the occupants were shaken up, but not injured. The second time the were driving at about 35mph when the car slammed on the brakes. Fortunately the following vehicle was not close and there was no collision. The occupants were again shaken up, but not injured. The "braking assistance" can be disabled, but only for the current trip. It is automatically reenabled the next time the car…

Other Mercedes-Benz EQE 350+ years

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Compare all Mercedes-Benz EQE 350+ years · All Mercedes-Benz models

Frequently asked questions

Does the 2024 Mercedes-Benz EQE 350+ have any recalls?

Yes — NHTSA lists 2 recalls for the 2024 Mercedes-Benz EQE 350+: 25V-366 (back over prevention), 24V-372 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2024 Mercedes-Benz EQE 350+?

Owners report service brakes problems most often (5 reports), followed by unknown or other (3). The typical mileage when problems were reported is about 37,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.