2023 Mercedes-Benz EQS SUV 450 4Matic recalls and problems

The 2023 Mercedes-Benz EQS SUV 450 4Matic has 2 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
2
Complaints
2
Crashes / fires
0 / 0
Injuries / deaths
7 / 0

Recalls may cover only some 2023 Mercedes-Benz EQS SUV 450 4Matic vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Mercedes-Benz EQS SUV 450 4Matic recalls

Recall 25V-366: Back Over Prevention

Reported Jun 5, 2025 · 94 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Fix: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Recall 24V-372: Electrical System

Reported May 28, 2024 · 14,912 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Risk: A sudden loss of drive power increases the risk of a crash.

Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

2023 Mercedes-Benz EQS SUV 450 4Matic problems reported by owners

Problem areaReports
Exterior Lighting1
Unknown or Other1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Mercedes-Benz EQS SUV 450 4Matic complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Unknown or Other · reported Oct 31, 2025
My name is [XXX] , While driving around 60 mph on the hwy the vehicle suddently hit the brake coming to a complete stop, with no cars in close proximity fearing that vehicle behind would hit me i steped on the accelerator and was able to drive to safety with my [XXX] daughter and [XXX] classmate that was riding to scholl with us. vehicle was towed to the dealer(mercedes-benz of sannta Rosa CA) where they inspected it. no warning lamps INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Other Mercedes-Benz EQS SUV 450 4Matic years

Compare all Mercedes-Benz EQS SUV 450 4Matic years · All Mercedes-Benz models

Frequently asked questions

Does the 2023 Mercedes-Benz EQS SUV 450 4Matic have any recalls?

Yes — NHTSA lists 2 recalls for the 2023 Mercedes-Benz EQS SUV 450 4Matic: 25V-366 (back over prevention), 24V-372 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Mercedes-Benz EQS SUV 450 4Matic?

Owners report exterior lighting problems most often (1 reports), followed by unknown or other (1).

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.