2023 Mercedes-Benz EQE 500 4Matic recalls and problems

The 2023 Mercedes-Benz EQE 500 4Matic has 3 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
3
Complaints
2
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2023 Mercedes-Benz EQE 500 4Matic vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Mercedes-Benz EQE 500 4Matic recalls

Recall 25V-533: Steering

Reported Aug 20, 2025 · 3,749 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

Risk: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

Fix: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall 25V-366: Back Over Prevention

Reported Jun 5, 2025 · 94 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Fix: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Recall 25V-255: Electrical System

Reported May 12, 2025 · 443 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Fix: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

2023 Mercedes-Benz EQE 500 4Matic problems reported by owners

Problem areaReports
Electrical System2
Power Train2
Fuel/Propulsion System1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Mercedes-Benz EQE 500 4Matic complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · reported Apr 16, 2026
On April 15, 2026 at approximately 1:30 PM PT, I entered my 2023 Mercedes-Benz EQE SUV 500 4MATIC (approximately 20,000 miles) in my garage. The vehicle was not plugged in or charging prior to entry. I opened the car, sat in the driver's seat, and authenticated via the fingerprint scanner. The seat began adjusting to my stored profile position. While the seat was adjusting, I tapped the center console to open Apple CarPlay. The seat stopped moving midway through its adjustment, and what appeared to be every warning light on the instrument cluster illuminated simultaneously. I observed dozens…
Electrical System · reported Apr 8, 2026
Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode ("turtle mode") — that has persisted through a minimum of three (3) separate repair attempts across two authorized Mercedes-Benz dealerships, totaling more than sixteen (16) calendar days out of service within approximately 47 days of the first failure. Most critically, on March 14, 2026, while driving…

Other Mercedes-Benz EQE 500 4Matic years

20242023

Compare all Mercedes-Benz EQE 500 4Matic years · All Mercedes-Benz models

Frequently asked questions

Does the 2023 Mercedes-Benz EQE 500 4Matic have any recalls?

Yes — NHTSA lists 3 recalls for the 2023 Mercedes-Benz EQE 500 4Matic: 25V-533 (steering), 25V-366 (back over prevention), 25V-255 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Mercedes-Benz EQE 500 4Matic?

Owners report electrical system problems most often (2 reports), followed by power train (2).

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.