2023 Mercedes-Benz EQS 580 4Matic recalls and problems

The 2023 Mercedes-Benz EQS 580 4Matic has 2 safety recalls and 8 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
2
Complaints
8
Crashes / fires
0 / 0
Injuries / deaths
1 / 0

Recalls may cover only some 2023 Mercedes-Benz EQS 580 4Matic vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Mercedes-Benz EQS 580 4Matic recalls

Recall 25V-366: Back Over Prevention

Reported Jun 5, 2025 · 94 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Fix: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Recall 25V-255: Electrical System

Reported May 12, 2025 · 443 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Fix: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

2023 Mercedes-Benz EQS 580 4Matic problems reported by owners

Problem areaReports
Electrical System4
Service Brakes3
Unknown or Other2
Forward Collision Avoidance1
Wheels1
Lane Departure1
Structure1
Vehicle Speed Control1

Most reported parts

  • Forward Collision Avoidance › Adaptive Cruise Control — 1
  • Electrical System › Adas › Autonomous/Self Driving — 1
  • Lane Departure › Warning — 1
  • Structure › Body — 1

Typical mileage at the time of the problem: 63,350 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Mercedes-Benz EQS 580 4Matic complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes · reported Oct 15, 2026
Phantom braking brings vehicle to a stop like it hand an accident. Driver experiences loud warning sounds with sudden engagement of emergency brakes. It is terrifying experience so car was brought to the dealership multiple times but the can’t not fix the issue since it can’t be reproduced
Electrical System · at 63,350 miles · reported Sep 25, 2026
The contact owns a 2023 Mercedes-Benz EQS 580 4MATIC. The contact stated that while attempting to open the front driver’s side door, the door sensors failed to detect a hand and retracted independently and closed on the right index finger. Medical attention was not sought. The failure mileage was approximately 63,350.
Structure · reported Aug 31, 2026
I would like to report 3 issues. One, happened yesterday, XXX. Driving on [XXX], in clear weather, no obstacles, no vehicles around, the vehicle engaged emergency breaking and pulled seatbelts as if there was an imminent crash. Second issue, the carpet behind rear doors is separating on both sides, preventing the rear doors from closing normally and it is catching the seatbelt prong. Third issue, the handles retract when children are trying to open the doors, catching their fingers while retracting and causing minor injuries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT…
Electrical System · reported Jul 10, 2026
The electric refrigerant compressor on my 2023 Mercedes-Benz EQS 580 4MATIC SUV failed without warning. On this vehicle, the compressor is a dual-function safety-critical component: it provides cabin air conditioning and, more importantly, active cooling for the high-voltage lithium-ion battery pack. I am filing this complaint because a single-point failure in a component responsible for high-voltage battery cooling should not occur on a vehicle of this age and mileage, and because owners receive inadequate warning of the safety consequences when it does. I request that NHTSA investigate the…
Service Brakes · reported Jan 5, 2026
My Mercedes EQS SUV has experienced repeated safety-related defects. The brakes have intermittently locked up while driving, creating a serious safety concern. The vehicle also vibrates at highway speeds on the freeway. These issues have occurred on two separate occasions. Despite multiple service visits, the dealership has been unable to diagnose or repair the problems. During the first incident, they reset the software. During the most recent incident, multiple software error warnings appeared simultaneously, indicating system malfunctions (see images for documentation). The vehicle has now…

Other Mercedes-Benz EQS 580 4Matic years

20232022

Compare all Mercedes-Benz EQS 580 4Matic years · All Mercedes-Benz models

Frequently asked questions

Does the 2023 Mercedes-Benz EQS 580 4Matic have any recalls?

Yes — NHTSA lists 2 recalls for the 2023 Mercedes-Benz EQS 580 4Matic: 25V-366 (back over prevention), 25V-255 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Mercedes-Benz EQS 580 4Matic?

Owners report electrical system problems most often (4 reports), followed by service brakes (3). The typical mileage when problems were reported is about 63,350 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.