2021 Mercedes-Benz Metris recalls and problems
The 2021 Mercedes-Benz Metris has 7 safety recalls and 1 owner complaint filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2021 Mercedes-Benz Metris vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2021 Mercedes-Benz Metris recalls
Recall 25V-463: Equipment, Back Over Prevention
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Recall 23V-444: Fuel System, Gasoline
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Recall 22V-360: Communication, Electrical System
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Recall 22V-134: Fuel System, Gasoline
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Recall 22V-066: Service Brakes, Hydraulic
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Fix: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Recall 21V-513: Seat Belts
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Fix: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
Recall 21V-106: Seats
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
Risk: An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
Fix: DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
2021 Mercedes-Benz Metris problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Equipment | 1 | |
| Back Over Prevention | 1 |
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2021 Mercedes-Benz Metris complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mercedes-Benz Metris years
Compare all Mercedes-Benz Metris years · All Mercedes-Benz models
Frequently asked questions
Does the 2021 Mercedes-Benz Metris have any recalls?
Yes — NHTSA lists 7 recalls for the 2021 Mercedes-Benz Metris: 25V-463 (equipment, back over prevention), 23V-444 (fuel system, gasoline), 22V-360 (communication, electrical system), 22V-134 (fuel system, gasoline), 22V-066 (service brakes, hydraulic) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2021 Mercedes-Benz Metris?
Owners report equipment problems most often (1 reports), followed by back over prevention (1).
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.