Recall 23V-444: 2021 Freightliner Sprinter 1500, 2021 Freightliner Sprinter 2500 and 3 more
Daimler Vans USA, LLC recall for fuel system, gasoline, reported to NHTSA on Jun 26, 2023, covering about 20,500 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Fuel System, Gasoline › Delivery › Fuel Pump |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V444000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Freightliner Sprinter 1500 | 2021 | All years |
| Freightliner Sprinter 2500 | 2021 | All years |
| Mercedes-Benz Metris | 2021, 2022, 2023 | All years |
| Mercedes-Benz Sprinter 1500 | 2021, 2022 | All years |
| Mercedes-Benz Sprinter 2500 | 2021, 2022 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-444?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
How is recall 23V-444 fixed?
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.