2023 Mercedes-Benz Metris recalls and problems

The 2023 Mercedes-Benz Metris has 4 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
4
Complaints
2
Crashes / fires
1 / 0
Injuries / deaths
4 / 0

Recalls may cover only some 2023 Mercedes-Benz Metris vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Mercedes-Benz Metris recalls

Recall 26V-070: Air Bags

Reported Feb 6, 2026 · 52,360 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.

Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.

Fix: Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.

Recall 25V-463: Equipment, Back Over Prevention

Reported Jul 11, 2025 · 43,422 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Recall 23V-881: Fuel System, Gasoline

Reported Dec 21, 2023 · 13,726 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.

Recall 23V-444: Fuel System, Gasoline

Reported Jun 26, 2023 · 20,500 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

2023 Mercedes-Benz Metris problems reported by owners

Problem areaReports
Air Bags1
Seat Belts1
Lane Departure1
Steering1

Most reported parts

  • Lane Departure › Assist — 1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Mercedes-Benz Metris complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Steering · reported Apr 15, 2026
The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags · reported Jan 13, 2026
This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in front of them. This accident took place at about 40mph and included multiple vehicles rear ending the vehicle in front of them. The metris was the third or fourth vehicle in a line of approximately 6 to 7 total vehicles. The air bags did not deploy, even though the vehicle was struck from the front and the back and the…

Other Mercedes-Benz Metris years

Compare all Mercedes-Benz Metris years · All Mercedes-Benz models

Frequently asked questions

Does the 2023 Mercedes-Benz Metris have any recalls?

Yes — NHTSA lists 4 recalls for the 2023 Mercedes-Benz Metris: 26V-070 (air bags), 25V-463 (equipment, back over prevention), 23V-881 (fuel system, gasoline), 23V-444 (fuel system, gasoline). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Mercedes-Benz Metris?

Owners report air bags problems most often (1 reports), followed by seat belts (1).

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.