2017 Mercedes-Benz CLS550 recalls and problems

The 2017 Mercedes-Benz CLS550 has 1 safety recall and 1 owner complaint filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
1
Complaints
1
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2017 Mercedes-Benz CLS550 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2017 Mercedes-Benz CLS550 recalls

Recall 21V-058: Communication, Electrical System

Reported Feb 5, 2021 · 1,292,258 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

2017 Mercedes-Benz CLS550 problems reported by owners

Problem areaReports
Wheels1

Typical mileage at the time of the problem: 27,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2017 Mercedes-Benz CLS550 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Wheels · at 27,000 miles · reported Nov 7, 2018
The wheels are defective have had 8 blowouts in the past 8 months and the manufacturer refuses to acknowledge this a safety issue

Other Mercedes-Benz CLS550 years

Compare all Mercedes-Benz CLS550 years · All Mercedes-Benz models

Frequently asked questions

Does the 2017 Mercedes-Benz CLS550 have any recalls?

Yes — NHTSA lists 1 recall for the 2017 Mercedes-Benz CLS550: 21V-058 (communication, electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2017 Mercedes-Benz CLS550?

Owners report wheels problems most often (1 reports). The typical mileage when problems were reported is about 27,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.