2009 Mercedes-Benz CLS550 recalls and problems

The 2009 Mercedes-Benz CLS550 has 3 safety recalls and 4 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
3
Complaints
4
Crashes / fires
1 / 0
Injuries / deaths
6 / 0

Recalls may cover only some 2009 Mercedes-Benz CLS550 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2009 Mercedes-Benz CLS550 recalls

Recall 24V-874: Visibility

Reported Nov 19, 2024 · 33,456 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Recall 22V-954: Visibility

Reported Dec 23, 2022 · 131,653 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Recall 19V-918: Visibility

Reported Dec 20, 2019 · 747,928 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Fix: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

2009 Mercedes-Benz CLS550 problems reported by owners

Problem areaReports
Engine1
Fuel/Propulsion System1
Power Train1
Tires1
Suspension1
Air Bags1

Most reported parts

  • Tires › Tread/Belt — 1

Typical mileage at the time of the problem: 68,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2009 Mercedes-Benz CLS550 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Air Bags · reported Oct 31, 2017
The contact owns a 2009 mercedes-benz cls550. While driving 60 MPH, the vehicle hydroplaned and crashed into a guardrail. None of the air bags deployed. A police report was filed. The contact sustained injuries to the shoulders, neck, and back. Medical attention was not required; however, therapy treatments were received months later. The insurance company towed the vehicle without an investigation. The vehicle was not inspected by a dealer. The manufacturer issued one TSB, but there was no manufacturer air bag recall. The manufacturer was not aware of the failure, but was notified months…
Suspension · at 100,000 miles · reported Apr 27, 2017
The issues regarding the mercedes airmatic suspension system have been widely known for years, and mercedes never made an effort to mitigate the mercedes loyal owners excessive expense to cover the repair. It is also hard to believe the dealer never informed, inspected or recommended repairs to the airmatic system. It took breaking down off the highway with my children in the car to discover this problem. The suspension failed and the car could not be driven. A a tow was necessary and a huge repair bill followed.
Tires · at 68,000 miles · reported Oct 12, 2016
The contact owns a 2009 mercedes-benz cls550 equipped with sentry thunder d7 tires, size: 275/30/r20. The contact stated that the rear tires exhibited thread separation. The dealer determined that it was due to a manufacturer defect. The tires were replaced. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was approximately 68,000 and the tire failure mileage was approximately 15,000.

Other Mercedes-Benz CLS550 years

Compare all Mercedes-Benz CLS550 years · All Mercedes-Benz models

Frequently asked questions

Does the 2009 Mercedes-Benz CLS550 have any recalls?

Yes — NHTSA lists 3 recalls for the 2009 Mercedes-Benz CLS550: 24V-874 (visibility), 22V-954 (visibility), 19V-918 (visibility). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2009 Mercedes-Benz CLS550?

Owners report engine problems most often (1 reports), followed by fuel/propulsion system (1). The typical mileage when problems were reported is about 68,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.