Home › Latest recalls › Recall 19V-918

Recall 19V-918: 2003–2007 Mercedes Benz C230, 2001–2005 Mercedes Benz C240 and 22 more

Mercedes-Benz USA, LLC. recall for visibility, reported to NHTSA on Dec 20, 2019, covering about 747,928 vehicles.

NHTSA number
19V-918
Report date
Dec 20, 2019
Vehicles affected
747,928
Owners notified
Jul 10, 2020

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

The risk

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

The fix

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerMercedes-Benz USA, LLC.
ComponentVisibility › Sun/Moon Roof Assembly
Recall started bythe manufacturer
NHTSA campaign number19V918000

Vehicles in this recall

VehicleModel years
Mercedes Benz C2302003, 2004, 2005, 2006, 2007All years
Mercedes Benz C2402001, 2002, 2003, 2004, 2005All years
Mercedes Benz C2802006, 2007All years
Mercedes Benz C3202001, 2002, 2003, 2004, 2005All years
Mercedes Benz C3502006, 2007All years
Mercedes Benz CLK3202003, 2004, 2005All years
Mercedes Benz CLK3502006, 2007, 2008, 2009All years
Mercedes Benz CLK5002003, 2004, 2005, 2006All years
Mercedes Benz CLK552005All years
Mercedes Benz CLK5502007, 2008, 2009All years
Mercedes Benz CLS5002006All years
Mercedes Benz E3202003, 2004, 2005, 2006, 2007, 2008, 2009All years
Mercedes Benz E4502006All years
Mercedes Benz E5002003, 2004, 2005, 2006All years
Mercedes Benz E5502007, 2008, 2009All years
Mercedes-Benz AMG C322002, 2003, 2004All years
Mercedes-Benz AMG C552005, 2006All years
Mercedes-Benz AMG CLK552003, 2004All years
Mercedes-Benz AMG CLS552006All years
Mercedes-Benz AMG CLS632007, 2008, 2009, 2010, 2011All years
Mercedes-Benz AMG E552003, 2004, 2005, 2006All years
Mercedes-Benz AMG E632007, 2008, 2009All years
Mercedes-Benz CLS5502007, 2008, 2009, 2010, 2011All years
Mercedes-Benz E3502006, 2007, 2008, 2009All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-918?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

How is recall 19V-918 fixed?

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.