2011 Mercedes-Benz CLS550 recalls and problems

The 2011 Mercedes-Benz CLS550 has 3 safety recalls and 4 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
3
Complaints
4
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2011 Mercedes-Benz CLS550 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2011 Mercedes-Benz CLS550 recalls

Recall 24V-874: Visibility

Reported Nov 19, 2024 · 33,456 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Recall 22V-954: Visibility

Reported Dec 23, 2022 · 131,653 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Recall 19V-918: Visibility

Reported Dec 20, 2019 · 747,928 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Fix: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

2011 Mercedes-Benz CLS550 problems reported by owners

Problem areaReports
Power Train1
Electrical System1
Fuel/Propulsion System1
Seats1

Most reported parts

  • Power Train › Automatic Transmission — 1

Typical mileage at the time of the problem: 45,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2011 Mercedes-Benz CLS550 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Fuel/Propulsion System · at 39,900 miles · reported Jan 6, 2015
I smell gas fumes in and around the vehicle. I AM worry because the smell is very strong were the baby car seat is, he is inhaling all that fumed.
Power Train · at 4,000 miles · reported Mar 14, 2012
The contact owns a 2011 mercedes benz cls 550. The contact stated that the vehicle lunged forward after being shifted into drive and driven out of a driveway. The vehicle was taken to the dealer and the dealer stated that the transmission codes needed to be reset. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 4,000 and the current mileage was 18,000. Updated 04/25/12 the consumer stated when he shifted from reverse to drive, there was a long delay to engage. Updated 05/02/12

Other Mercedes-Benz CLS550 years

Compare all Mercedes-Benz CLS550 years · All Mercedes-Benz models

Frequently asked questions

Does the 2011 Mercedes-Benz CLS550 have any recalls?

Yes — NHTSA lists 3 recalls for the 2011 Mercedes-Benz CLS550: 24V-874 (visibility), 22V-954 (visibility), 19V-918 (visibility). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2011 Mercedes-Benz CLS550?

Owners report power train problems most often (1 reports), followed by electrical system (1). The typical mileage when problems were reported is about 45,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.