2019 Mercedes-Benz C 350 E recalls and problems
The 2019 Mercedes-Benz C 350 E has 2 safety recalls. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2019 Mercedes-Benz C 350 E vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2019 Mercedes-Benz C 350 E recalls
Recall 21V-058: Communication, Electrical System
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Recall 18V-850: Steering
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Risk: A car that cannot be properly steered has an increased risk of a crash.
Fix: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Other Mercedes-Benz C 350 E years
Compare all Mercedes-Benz C 350 E years · All Mercedes-Benz models
Frequently asked questions
Does the 2019 Mercedes-Benz C 350 E have any recalls?
Yes — NHTSA lists 2 recalls for the 2019 Mercedes-Benz C 350 E: 21V-058 (communication, electrical system), 18V-850 (steering). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.