Recall 18V-850: 2017–2019 Mercedes-Benz AMG C63, 2015, 2018 Mercedes-Benz AMG C63S and 7 more
Mercedes-Benz USA, LLC. recall for steering, reported to NHTSA on Nov 29, 2018, covering about 6,373 vehicles.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
The risk
A car that cannot be properly steered has an increased risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC. |
|---|---|
| Component | Steering › Rack and Pinion › Rack |
| Recall started by | the manufacturer |
| NHTSA campaign number | 18V850000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz AMG C63 | 2017, 2018, 2019 | All years |
| Mercedes-Benz AMG C63S | 2015, 2018 | All years |
| Mercedes-Benz C 300 | 2017, 2018, 2019 | All years |
| Mercedes-Benz C 350 E | 2018, 2019 | All years |
| Mercedes-Benz C300 | 2015, 2016 | All years |
| Mercedes-Benz CLS 450 | 2019 | All years |
| Mercedes-Benz E 300 | 2018 | All years |
| Mercedes-Benz E 400 | 2018 | All years |
| Mercedes-Benz E 450 | 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 18V-850?
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
How is recall 18V-850 fixed?
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.