2020 Mercedes-Benz C 350 E recalls and problems
The 2020 Mercedes-Benz C 350 E has 2 safety recalls. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2020 Mercedes-Benz C 350 E vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Mercedes-Benz C 350 E recalls
Recall 22V-232: Back Over Prevention
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Recall 21V-058: Communication, Electrical System
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Other Mercedes-Benz C 350 E years
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Frequently asked questions
Does the 2020 Mercedes-Benz C 350 E have any recalls?
Yes — NHTSA lists 2 recalls for the 2020 Mercedes-Benz C 350 E: 22V-232 (back over prevention), 21V-058 (communication, electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.