2015 Gillig LOW Floor recalls and problems
The 2015 Gillig LOW Floor has 19 safety recalls. Recall repairs are free at any Gillig dealer.
Recalls may cover only some 2015 Gillig LOW Floor vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2015 Gillig LOW Floor recalls
Recall 22V-276: Electrical System
Problem: Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Risk: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Fix: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.
Recall 20V-392: Steering
Problem: Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Risk: A loss of power steering assist may increase the risk of crash.
Fix: Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Recall 20V-179: Electrical System
Problem: Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Risk: With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Fix: Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Recall 19V-193: Exterior Lighting
Problem: Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Risk: A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
Fix: Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Recall 18V-789: Parking Brake, Service Brakes, Air
Problem: Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
Risk: Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.
Fix: Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Recall 18V-511: Exterior Lighting
Problem: Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The mismatched flashing may confuse other drivers, increasing the risk of a crash.
Fix: Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Recall 18V-418: Exterior Lighting
Problem: Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The reduced visibility of the turn signals can increase the risk of a crash.
Fix: Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Recall 17V-559: Steering
Problem: Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
Risk: A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
Fix: Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Recall 17V-263: Suspension
Problem: Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting the suspension air bag pressure and the vehicle's suspension height.
Risk: An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
Fix: Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Recall 17V-119: Exterior Lighting
Problem: Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The reduced visibility of the turn signals may increase the risk of a crash.
Fix: Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Recall 16V-931: Fuel System, Other
Problem: Gillig LLC (Gillig) is recalling certain model year 2015-2016 Low Floor compressed natural gas (CNG) transit buses manufactured September 1, 2015, to December 5, 2016, equipped with Amerex SafetyNet fire suppression system panel/controller units. These buses have gas detection electronics that may be disabled without providing the operator with a warning of a system malfunction. Affected display panel/controller units were also provided as replacement parts for warranty claims, part numbers 16389, 24109, 24918, 24926 and 24927.
Risk: If not corrected, the fire suppression systems on certain CNG-powered buses may fail to indicate the presence of a natural gas (methane) leak. In such cases, the driver will not receive a fault code indicating that the Gas Detection electronics have been disabled. This may increase the risk of asphyxiation, fire, or explosion.
Fix: Gillig will notify owners, and Amerex representatives will replace the Operator Display Panel/Controllers, free of charge. The recall began January 20, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Recall 16V-662: Service Brakes, Air
Problem: Gillig LLC (Gillig) is recalling certain model year 2014-2016 Gillig 29-foot Low Floor transit buses manufactured November 20, 2014, to February 11, 2016. These buses, equipped with disc brakes, have rear brake hoses that can rub chassis components and fray.
Risk: A frayed hose may leak air, causing the rear brake(s) to lock up unexpectedly, or fail to operate when the brakes are applied. Either scenario increases the risk of a crash.
Fix: Gillig will provide fleets new rear brake hoses, fittings, clamps, and hardware along with instructions on how to reorient the hoses using the new fittings, and reimburse them for their labor, free of charge. The recall began on September 29, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Recall 16V-451: Exterior Lighting
Problem: Gillig LLC (Gillig) is recalling certain model year 2012-2016 Lowfloor diesel-electric hybrid vehicles manufactured March 6, 2012, to June 7, 2016. The affected vehicles are equipped with stop lamp activation that may inadvertently flash the rear brake lights. As such, these vehicles do not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Flashing brake lights may cause confusion to other drivers, increasing the risk of a crash.
Fix: Gillig will notify owners, and dealers will install a new software update, free of charge. The recall began on July 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Recall 16V-011: Seats
Problem: Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 1, 2010 to October 30, 2015, equipped with Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Fix: Gillig will notify the owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Recall 15V-888: Service Brakes, Hydraulic
Problem: Gillig LLC (Gillig) is recalling certain model year 2014-2015 Low Floor vehicles manufactured November 20, 2014, to June 2, 2015. The affected vehicles may be equipped with front brake chambers with an incorrect drain hole orientation. This can allow water to build up within the brake chamber, causing corrosion, deterioration, and reduce braking ability.
Risk: Corrosion, part deterioration, or frozen water in the brake chamber may reduce braking ability, increasing the risk of a crash.
Fix: Gillig will notify owners and the brake chambers will be replaced free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Older recalls
| Recall | Date | Component | Summary |
|---|---|---|---|
| 15V-420 | Jul 1, 2015 | Electrical System | Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 13, 2010, to June 12, 2015. |
| 15V-295 | May 19, 2015 | Exterior Lighting | Gillig LLC (Gillig) is recalling certain model year 2014-2015 Low Floor vehicles manufactured September 1, 2014, to April 30, 2015. |
| 15V-262 | May 5, 2015 | Engine and Engine Cooling | Gillig LLC (Gillig) is recalling certain model year 2010-2015 Lowfloor vehicles manufactured August 26, 2010, to April 30, 2015. |
| 15V-219 | Apr 14, 2015 | Service Brakes, Air | Gillig LLC (Gillig) is recalling certain model year 2013-2015 Low Floor transit buses manufactured July 8, 2013, to February 7, 2015 and equipped with disc brakes. |
Other Gillig LOW Floor years
Frequently asked questions
Does the 2015 Gillig LOW Floor have any recalls?
Yes — NHTSA lists 19 recalls for the 2015 Gillig LOW Floor: 22V-276 (electrical system), 20V-392 (steering), 20V-179 (electrical system), 19V-193 (exterior lighting), 18V-789 (parking brake, service brakes, air) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are Gillig recall repairs free?
Yes. Safety recall repairs are free at authorized Gillig dealers, whether you are the first owner or bought the car used.