Recall 17V-559: 2013–2016 Gillig LOW Floor

Gillig LLC recall for steering, reported to NHTSA on Sep 8, 2017, covering about 108 vehicles.

NHTSA number
17V-559
Report date
Sep 8, 2017
Vehicles affected
108
Owners notified
Oct 24, 2017

The problem

Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.

The risk

A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.

The fix

Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerGillig LLC
ComponentSteering › Electric Power Assist System
Steering › Hydraulic Power Assist System
Recall started bythe manufacturer
NHTSA campaign number17V559000

Vehicles in this recall

VehicleModel years
Gillig LOW Floor2013, 2014, 2015, 2016All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-559?

Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.

How is recall 17V-559 fixed?

Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.