Recall 20V-392: 2013–2020 Gillig LOW Floor
Gillig LLC recall for steering, reported to NHTSA on Jul 2, 2020, covering about 531 vehicles.
The problem
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
The risk
A loss of power steering assist may increase the risk of crash.
The fix
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Gillig LLC |
|---|---|
| Component | Steering › Hydraulic Power Assist › Pump |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V392000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-392?
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
How is recall 20V-392 fixed?
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.