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Recall 23V-865: 2020–2021 Lexus ES, 2020–2022 Lexus ES Hybrid and 12 more

Toyota Motor Engineering & Manufacturing recall for air bags, reported to NHTSA on Dec 20, 2023, covering about 999,901 vehicles.

NHTSA number
23V-865
Report date
Dec 20, 2023
Vehicles affected
999,901
Owners notified
Oct 31, 2024

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

The risk

An air bag that does not deploy during a crash increases the risk of injury.

The fix

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerToyota Motor Engineering & Manufacturing
ComponentAir Bags › Sensor › Occupant Classification
Recall started bythe manufacturer
NHTSA campaign number23V865000

Vehicles in this recall

VehicleModel years
Lexus ES2020, 2021All years
Lexus ES Hybrid2020, 2021, 2022All years
Lexus RX2020, 2021All years
Lexus RX Hybrid2020, 2021All years
Toyota Avalon2020, 2021All years
Toyota Avalon Hybrid2020, 2021All years
Toyota Camry2020, 2021, 2022All years
Toyota Camry Hybrid2020, 2021, 2022All years
Toyota Corolla2020, 2021All years
Toyota Highlander2020, 2021All years
Toyota Highlander Hybrid2020, 2021All years
Toyota RAV42020, 2021All years
Toyota RAV4 Hybrid2020, 2021All years
Toyota Sienna Hybrid2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-865?

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

How is recall 23V-865 fixed?

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.