2020 Toyota Highlander Hybrid recalls and problems
The 2020 Toyota Highlander Hybrid has 4 safety recalls and 9 owner complaints filed with NHTSA. Recall repairs are free at any Toyota dealer.
Recalls may cover only some 2020 Toyota Highlander Hybrid vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Toyota Highlander Hybrid recalls
Recall 23V-865: Air Bags
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Recall 23V-720: Structure
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Risk: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Fix: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Recall 22V-239: Electronic Stability Control (ESC)
Problem: Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk: Driving with a deactivated stability control system increases the risk of a crash.
Fix: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
Recall 20V-633: Seats, Air Bags
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Risk: Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Fix: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
2020 Toyota Highlander Hybrid problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Air Bags | 4 | |
| Tires | 1 | |
| Visibility | 1 | |
| Service Brakes, Hydraulic | 1 | |
| Structure | 1 | |
| Service Brakes | 1 |
Most reported parts
- Visibility › Defroster/Defogger/Hvac System — 1
Typical mileage at the time of the problem: 38,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2020 Toyota Highlander Hybrid complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Toyota Highlander Hybrid years
Compare all Toyota Highlander Hybrid years · All Toyota models
Frequently asked questions
Does the 2020 Toyota Highlander Hybrid have any recalls?
Yes — NHTSA lists 4 recalls for the 2020 Toyota Highlander Hybrid: 23V-865 (air bags), 23V-720 (structure), 22V-239 (electronic stability control (esc)), 20V-633 (seats, air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2020 Toyota Highlander Hybrid?
Owners report air bags problems most often (4 reports), followed by tires (1). The typical mileage when problems were reported is about 38,000 miles.
Are Toyota recall repairs free?
Yes. Safety recall repairs are free at authorized Toyota dealers, whether you are the first owner or bought the car used.